Terms & Conditions

Last updated: 04/01/2026

1. About Us

Nexterra Group Ltd (“Nexterra”, “we”, “us”, “our”) provides digital services including but not limited to website design, branding, digital support, optimisation services, and audit-based reviews.

Registered company name: Nexterra Group Ltd
Registered in: England & Wales

2. Scope of Services

We provide professional services including:

  • Website and digital development

  • Branding and online presence services

  • Business and personal audits

  • Digital optimisation and support services

All services are delivered based on the agreed scope at the time of engagement. Any additional work outside the agreed scope may require a separate agreement or fee.

3. Audit Services Disclaimer

Audit services provided by Nexterra are:

  • Fixed-scope, independent reviews

  • Informational in nature only

  • Based solely on information supplied by the client

Audits are intended to support informed decision-making and do not constitute financial, legal, accounting, or regulatory advice.

Nexterra does not guarantee outcomes, savings, or specific results arising from audit findings.

Audit services provided by Nexterra Group Ltd are fixed-scope, independent reviews based on information supplied by the client at the time of assessment.

Audits are informational in nature only and are intended to support informed decision-making. They do not constitute financial, legal, accounting, or regulatory advice.

Nexterra does not guarantee outcomes, savings, or specific results arising from audit findings and is not responsible for decisions made based on audit outputs.

Findings reflect a point-in-time review and may change as circumstances, data, or third-party terms change.

4. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and timely information

  • Ensure they have authority to share documents or data provided

  • Review deliverables promptly and raise issues within a reasonable timeframe

Nexterra is not responsible for inaccuracies arising from incomplete, outdated, or incorrect information supplied by the client.

5. Fees & Payment

  • Fees are agreed in advance unless otherwise stated

  • All prices are listed in GBP (£) unless specified

  • Payment terms will be outlined at the time of booking or invoicing

Work may be paused or withheld if payment terms are not met.

6. Intellectual Property

Unless otherwise agreed:

  • Nexterra retains ownership of all working files, frameworks, templates, and methodologies

  • Upon full payment, clients receive a licence to use final deliverables for their intended purpose

Clients may not resell, distribute, or reproduce Nexterra materials without written permission.

7. Confidentiality & Data Handling

We treat all client information as confidential and take reasonable steps to protect it.

Information is used solely for the purpose of delivering agreed services, in line with applicable UK data protection laws.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Nexterra shall not be liable for indirect, incidental, or consequential losses

  • Our total liability shall not exceed the fees paid for the specific service in question

Nothing in these terms limits liability for fraud or where liability cannot be excluded under UK law.

9. Third-Party Services

Where services involve third-party platforms, providers, or tools:

  • Nexterra is not responsible for their availability, performance, or changes

  • Clients remain responsible for complying with third-party terms

10. Termination

Either party may terminate services with reasonable notice.

Fees for work completed up to the termination date remain payable.

11. Changes to These Terms

Nexterra may update these Terms & Conditions from time to time.
The latest version will always be available on our website.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.