Privacy Policy

Last updated: 04/01/2026

1. Introduction

Nexterra Group Ltd (“Nexterra”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our website or services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following information:

  • Name and contact details (email, phone number)

  • Business information (where applicable)

  • Documents and information submitted for audit or service delivery

  • Website usage data (via cookies and analytics)

  • Communications sent to us via forms or email

3. How We Use Your Data

We use personal data to:

  • Deliver our services and audits

  • Communicate with you regarding enquiries or projects

  • Prepare reports, findings, and recommendations

  • Improve our website and services

  • Meet legal or regulatory obligations

We do not sell personal data to third parties.

4. Lawful Basis for Processing

We process data under the following lawful bases:

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations

  • Consent (where applicable)

5. Data Sharing

We may share data only where necessary:

  • With trusted service providers (e.g. hosting, email, analytics)

  • Where legally required

All third parties are required to handle data securely and lawfully.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Deliver services

  • Comply with legal obligations

  • Resolve disputes

Audit documents may be securely deleted after completion unless otherwise agreed.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent where applicable

Requests can be made by contacting us directly.

8. Data Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

9. Contact

For privacy-related enquiries:
Email: info@nexterra.uk
Company: Nexterra Group Ltd